Visiting Kiev

Last week, some Fruition Partners went to Kiev for a workshop with a customer around the Service Catalogue.

It was a great time and we enjoyed this nice city. The workshop focused around the concept of the orderable Service Catalogue, dedicated to end users that need to order a good or a service to the IT department.

kiev_nov08

Fruition Partners start having an extensive experience with the Service Catalogue, its benefits and its tricks. The service catalogue can be a very powerful module to better streamline the standardized change and service requests of a company, but it also requires a lot of maturity from a process perspective.

We will provide more information in a future post about the service catalogue and the business challenges of it.

mm
Michel is one of the co-founders of Aspediens (acquired by Fruition Partners in 2016) and now CEO, Europe at Fruition Partners. As a serial entrepreneur with strong experience in innovation, product management and solution delivery, he spots trends and writes about the future of Service Management.
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