Conference – Empowering the Service-Oriented Enterprise

Join our conference and enter the Enterprise Service Management Era

Thursday, June 5, 2014 – 8:30 – 13:00 – Alpha-Palmiers Hotel, Lausanne

Today’s modern enterprise can no longer sustain a competitive advantage running their businesses on email and spreadsheets. IT is increasingly playing a role in supporting business processes covering many functions of companies and organisations – HR and Finance to name just a couple. At this conference Fruition Partners and ServiceNow will :

  • Show you how your organization can gain a competitive advantage and increase its ROI by enabling the Service-Oriented Enterprise;

  • Demonstrate the ease of building an application with ServiceNow;

  • Share insiders news from Knowledge.14, the largest gathering of IT professionals using cloud services for Enterprise Service Management;

  • Introduce Eureka – the newest ServiceNow release presented at Knowledge14.


Detailed Programme

Empowering the Service-Oriented Enterprise 
by Georg Maureder, Solution Architect EMEA at ServiceNow

Every department in the enterprise is a service provider. While service relationships are well defined and automated within IT, they are often inefficient, unstructured or non-existent in other enterprise service domains. Georg Maureder will tell you how savvy IT leaders view this as an opportunity to help their business peers replace inefficient email-based service request and fulfilment processes with a proven IT service model.

Build a city on Service Automation
by Reinoud Martens, Service Manager at the CERN

CERN is one of the most innovative organisations in the world and runs its entire city on ServiceNow. In the first 12 weeks of 2013, ServiceNow technology powered a range of 21,324 IT and 21,890 non-IT requests and incidents.


Cern - The Makings of a Modern City

Discover ServiceNow’s Eureka release & “How to build an application on ServiceNow”
by Benoit Lorendeaux, Solution Consultant at ServiceNow
and Pierre Lambercy, Co-founder and Director Solution Consulting at Fruition Partners

Get the latest news about Eureka, ServiceNow’s newest release, and see how service-oriented applications can be created faster and easier than ever before with a demo given by David Litzistorf, Technical Consultant at Fruition Partners.


We are really looking forward to meeting you at the Conference.

Best Regards,

Fruition Partners and ServiceNow Romandie


Stève is Marketing & Communications Manager, Europe at Fruition Partners (ex-Aspediens). Described as customer (and pixel) obsessed by his colleagues, he uses his experience in both traditional and digital marketing to polish all things related to Marketing at Fruition Partners Europe. His main motto is “Learn something new every day, in any field”, a mindset that made him embrace and enjoy the ServiceNow and Service Management world since he joined the company.
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