Aspediens launches Aspediens Innovation Labs for ServiceNow

Geneva, October 7, 2014 – Aspediens, a European leading provider of cloud-based solutions for Enterprise Service Management and a ServiceNow Preferred Solutions Partner, today announced the launch of an innovation hub aiming at creating the future of Service Management.

Named Aspediens Innovation Labs, this initiative aspire to leverage ServiceNow’s technology and platform to create new products and solutions addressing the growing and evolving customers demand. It will act as a European innovation hub delivering tangible business benefits and enabling the development of business and IT oriented technology solutions for European companies.

Our Innovation Labs objective is to understand how ServiceNow customers will interact in the future with their service automation solutions and propose them new approaches based on the experience gained during the over 500 ServiceNow implementations realized by the company”, says Alex Broggi, CEO of the Aspediens Group.

It is equally important for us to both foster our employees’ amazing creativity and to build a ServiceNow ecosystem – composed of packaged integrations with enterprise solutions, and business apps built on ServiceNow’s platform – that will help CxOs and Service Managers reach service excellence in the most effective and engaging way possible”, says Michel Regueiro, Aspediens’ co-founder and newly appointed Head of Innovation and Products.

The initial Labs’ focus includes:

  • an App Factory building and developing business apps based on ServiceNow’s platform and distributed through the upcoming NOW App Store;
  • Connect Factory dedicated to simplifying integrations complexity. The Labs will work on building a set of integration packages with 3rd party tools in areas such as ERP, monitoring, CRM and more;
  • Aspediens Portfolio: the Labs will identify and select leading cloud products that will complement ServiceNow’s offering and propose an efficient ecosystem for data security, mobility, identity and IT operations
  • Best Practices & Methodology: focusing on helping customers to capitalize on their investments, the Labs will develop new tools and processes to improve the implementation and run services around ServiceNow, such as QA testing.

The launch of the Innovation Labs demonstrates Aspediens’ commitment and focus on ServiceNow that has been part of the company DNA for 7 years  now and making the company an expert of the most innovative service management platform available on the market.


Readers will get an opportunity to discover and discuss the Innovation Labs initiative during the ServiceNow NowForum events in Frankfurt and Paris, of which Aspediens is a sponsor.

About Aspediens

Aspediens is a European expert and a Preferred Solutions Partner of ServiceNow. Their unique and ready-to-go implementation methodology combined with deeply experienced consultants has driven more than 500 projects to success. Founded in 2008, the company serves companies internationally from Switzerland, France, Germany and Spain. For more information, visit


Stève is Marketing & Communications Manager, Europe at Fruition Partners (ex-Aspediens). Described as customer (and pixel) obsessed by his colleagues, he uses his experience in both traditional and digital marketing to polish all things related to Marketing at Fruition Partners Europe. His main motto is “Learn something new every day, in any field”, a mindset that made him embrace and enjoy the ServiceNow and Service Management world since he joined the company.
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