Support HR Processes with ServiceNow: the Abraxas presentation at Swiss ITSM Forum

Like last year, Aspediens was a sponsor of the spring edition of Swiss IT-Service Management Forum on March 15, 2016 in Zurich. Main theme of the event was: Strategic options & process optimisation. Topics of the presentations were multifaceted, but SIAM (Service Integration and Management) was certainly one of the hot topics.

One of the highlights was our customer’s presentation: Balz Hedinger from Abraxas presented how – with the support of Aspediens – they implemented ServiceNow to manage HR processes for new hires & leaving employees. Abraxas’ presentation gave a good example of how ServiceNow is able to support processes beyond the traditional ITSM scope. The underlying power and flexibility of the ServiceNow Platform allows a rapidly growing number of companies  to create, deliver, manage and transform business services in areas as critical and diverse as human resources, facilities management, field service management, finance, etc.

Curious to know more about the project, its challenges and lessons learned? You can find the complete presentation here (in German).

Carmen Schaefer
Carmen is Events & Communications Specialist at Fruition Partners Europe (ex-Aspediens). When she is not tweeting about Fruition Partners or managing all those event-related topics, she writes inspiring stories and loves to discover the latest innovations in the (IT) Service Management world.
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