Prepare your CMDB implementation in 3 easy steps
The implementation of a CMDB is a long process and it’s not easy. Many organisation struggle and for various reasons. Often, from my experience, it’s due to a poor ITSM strategy thus jumping too [...]
5 people resources you need to make your ServiceNow project a success
ServiceNow implementation is not just about the technology. Instead it requires suitable people resources – with the right knowledge, skills, and experience – across people change,process [...]
ServiceNow awarded us Top EMEA Reseller 2016 and we couldn’t be prouder
We’re very excited to announce that Fruition Partners, a CSC company has been recognized twice in one night by ServiceNow as the top EMEA reseller in 2016. The honor was presented at [...]
Add a new menu item in ServiceNow’s header profile dropdown
One of the strengths of ServiceNow is its flexibility and the customization capability it offers. In this Tips & Tricks article you will learn one of the many ways ServiceNow can be adapted [...]
4 Myths about Service Management you should stop believing
With Service Management being the hot topic nowadays there are also many myths swirling around. We have collected the most frequent ones and debunked them for you. 1. Service Management is only [...]
Top 10 things you should know before implementing ServiceNow
1) A tool without process doesn’t get you far Sound and mature(ing) IT Service Management (ITSM) processes are essential for any IT organization and the ServiceNow platform can help with the [...]
