Technical Consultant, Zurich, Switzerland
We are a fast growing organization that offers great challenges in a dynamic, young and open-minded atmosphere. For us, the success of a client is the greatest reward of all and we consider our team as our most invaluable asset. Experts in cloud-based solutions we operate in Switzerland, France, Germany and Spain.
More importantly, we want to give you the opportunity to learn with our people: they love their jobs and will take you to the next level.
Highly motivated, you have some experience in IT as an Application Consultant, Application Administrator or similar function and have software development skills. You also have strong interpersonal communication skills and like working with clients in a problem-solving mode. You think that travelling is a plus (but it’s not 100% of the job).
In this position, you will be responsible for supporting customers in the successful implementation and use of ServiceNow, including configuration, customization, tailoring and coaching to meet their unique business requirements. Swiss or with a C, B or G permit, you are fluent in English and German (any other European language is an asset).
On top of this, your skills include:
- Passion for understanding, configuring and customizing cloud applications to solve customer problems;
- Working knowledge of networks, the Internet, email, modern communication protocols such as web services;
- Web Services and SOAP experience;
- Working knowledge of relational databases;
- Must have experience dealing with technical end-users in a service-oriented role; working experience in ITSM/ ITIL is a bonus
- Strong personal commitment to service quality;
- Ability to multi-task and work on several projects/activities simultaneously;
- Self-learner with the ability to take tasks ownership and work autonomously.
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