Today everything can be accessed via an app – whether it’s booking a cab with UBER, a room with AirBnB, or even dinner from Deliveroo. The stark reality is that this has made it increasingly [...]
Your ServiceNow platform implementation project has been closed, the deliverables and benefits expected have been realized, and things have been running smoothly operationally for a while. [...]
With Service Management being the hot topic nowadays there are also many myths swirling around. We have collected the most frequent ones and debunked them for you. 1. Service Management is only [...]
Building a CMDB is like building a house. Let’s agree that every house has a door, windows, at least a floor with a few rooms and a roof. Then you may want to add a fireplace, a second floor or a [...]
