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Archives

Tag Archives for: "service management"
 How to drive the everything-as-a-service uprising in the modern enterprise
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1
By Alan Johnson
In Blog, News
Posted November 15, 2017

How to drive the everything-as-a-service uprising in the modern enterprise

Today everything can be accessed via an app – whether it’s booking a cab with UBER, a room with AirBnB, or even dinner from Deliveroo. The stark reality is that this has made it increasingly [...]

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 5 ELEMENTS FOR SUCCESSFUL SERVICENOW PLATFORM GOVERNANCE
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1
By Mikael Félix
In Blog
Posted June 21, 2017

5 ELEMENTS FOR SUCCESSFUL SERVICENOW PLATFORM GOVERNANCE

Your ServiceNow platform implementation project has been closed, the deliverables and benefits expected have been realized, and things have been running smoothly operationally for a while. [...]

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 4 Myths about Service Management you should stop believing
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0
By Carmen Schaefer
In Blog
Posted March 8, 2017

4 Myths about Service Management you should stop believing

With Service Management being the hot topic nowadays there are also many myths swirling around. We have collected the most frequent ones and debunked them for you. 1. Service Management is only [...]

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 The Ultimate CMDB Guide for ServiceNow
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6
By Stève Cattin
In Blog, eBooks
Posted January 24, 2017

The Ultimate CMDB Guide for ServiceNow

Building a CMDB is like building a house. Let’s agree that every house has a door, windows, at least a floor with a few rooms and a roof. Then you may want to add a fireplace, a second floor or a [...]

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