Insights, Trainings and Knowledge

from the European Expert of ServiceNow

The Ultimate CMDB Guide for ServiceNow

Building a CMDB is like building a house. Let’s agree that every house has a door, windows, at least a floor with a few rooms and a roof. Then you may want to add a fireplace, a second floor or a [...]

Coalesce by sys_id!

creBack to transform maps in #Servicenow! Ever thought what would happen if you coalesce by sys_id? Well, it is not so interesting for matched records as it would simply update it, but what would [...]

4 innovative ways to use ServiceNow

We all love to hear stories of successfully implemented ServiceNow projects and the more it goes the more we see a rising trend of projects pushing the boundaries of ServiceNow to get out of the [...]

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