RWE is a German electric utilities company based in Essen, North Rhine-Westphalia with around 60.000 employees worldwide. It is one of Europe’s five leading electricity and gas companies supplying over 16 million electricity customers and nearly eight million gas customers with energy. RWE recorded a €48,5 billion in revenue in fiscal year 2014.
Fruition Partners supported the company in their global implementation of a ServiceNow platform managing Incident, Problem, Change, Knowledge, Request, Service catalog and SLAs. Following a pilot roll-out in Czech Republic, the platform went live globally on Dec. 2 on time and on budget.
For more videos of the RWE ServiceNow Platform, check their Youtube Channel